Connie's Leotards Privacy Policy


Last Updated: 30/09/2026


At Connie's Leotards, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, or contact us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.


Who We Are


Connie's Leotards is a UK-based business providing gymnastics leotards and related apparel.

For any questions regarding this Privacy Policy or your personal data, please contact:

Connie's Leotards
Email: conniesleotards@gmail.com
Website: www.conniesleotards.com


Information We Collect


We may collect and process the following information:

Information You Provide

When you place an order, contact us, or subscribe to updates, we may collect:

  • Name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Order details

  • Any information you provide through contact forms or correspondence


Payment Information


Payments are processed securely through our chosen payment providers. We do not store or have access to your full payment card details.

Website Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referring websites

This information helps us improve our website and customer experience.



How We Use Your Information


We use your personal information to:

  • Process and fulfil orders

  • Arrange delivery of products

  • Communicate regarding your orders or enquiries

  • Manage returns, exchanges, and refunds

  • Improve our products and website

  • Comply with legal and regulatory obligations

  • Detect and prevent fraudulent activity

Where you have given consent, we may also use your information to:

  • Send newsletters

  • Notify you about new collections

  • Share promotions and special offers

  • Provide updates about Connie's Leotards

You can unsubscribe from marketing communications at any time.



Legal Basis for Processing


Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following lawful bases:

Contractual Necessity

To fulfil orders, process payments, and provide customer service.

Legal Obligation

To comply with tax, accounting, and other legal requirements.

Legitimate Interests

To operate, improve, and protect our business and website.

Consent

Where you choose to receive marketing communications.


Website Hosting and Third-Party Services


Squarespace

Our website is hosted by Squarespace, which provides the platform through which we sell and promote our products.

Squarespace may collect and process personal information on our behalf, including website analytics, contact form submissions, and order-related information.

For more information, please review the Squarespace Privacy Policy:

Squarespace Privacy Policy


Payment Providers

We use trusted third-party payment providers to securely process transactions. These providers handle payment information in accordance with their own privacy policies and security standards.


Delivery Services

We may share relevant customer information, such as your name, address, and contact details, with delivery companies solely for the purpose of fulfilling your order.


Marketing Communications


If you subscribe to our mailing list, we may send you:

  • New product launches

  • Collection updates

  • Exclusive offers

  • Brand news and announcements

You can withdraw your consent and unsubscribe at any time by:

  • Clicking the unsubscribe link in our emails

  • Contacting us directly


Cookies


Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences

  • Analyse website performance

  • Improve website functionality

  • Understand visitor behaviour

  • Support website security

You can manage or disable cookies through your browser settings.

Please note that disabling cookies may affect some website functionality.


How Long We Keep Your Data


We retain personal information only for as long as necessary to:

  • Fulfil customer orders

  • Provide customer support

  • Meet legal, tax, and accounting obligations

  • Resolve disputes

  • Enforce our agreements

When data is no longer required, it is securely deleted or anonymised.



Sharing Your Information


We do not sell, rent, or trade your personal information.

We may share personal information with:

  • Squarespace

  • Payment providers

  • Delivery and courier services

  • Professional advisers

  • Regulatory or law enforcement authorities where legally required


All third parties are expected to handle your information securely and in accordance with applicable data protection laws.



Data Security


We take reasonable technical and organisational measures to protect your personal data from:

  • Unauthorised access

  • Misuse

  • Loss

  • Disclosure

  • Alteration

  • Destruction

While we strive to protect your information, no internet-based service can guarantee complete security.


Children's Privacy


Our products are designed for gymnasts of all ages. However, purchases and website enquiries should be made by a parent, guardian, or individual aged 18 years or over.

We do not knowingly collect personal information directly from children without parental involvement.

If you believe that a child has provided personal information directly to us, please contact us so that we can remove the information where appropriate.


Your Rights


Under UK data protection law, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Restrict processing of your data

  • Object to certain processing activities

  • Withdraw consent for marketing communications

  • Request a copy of your data in a portable format

  • Lodge a complaint with the Information Commissioner's Office (ICO)

For more information, visit the ICO website:

https://ico.org.uk



Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or website functionality.

Any updates will be posted on this page with a revised "Last Updated" date.



Contact Us


If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Connie's Leotards
Email: conniesleoatards@gmail.com
Website: www.conniesleotards.co.uk